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Delivery and returns

Shipping & Returns

Everything you need to know before you place an order.

Free over $50

Standard shipping is on us when you spend more than $50.

International

We ship to 80+ countries. Duties may apply on arrival.

30-day returns

No questions asked, prepaid label included.

Buyer protection

Refund or replacement if anything arrives damaged.

Delivery times

Shipping speeds

  • Domestic standard3-5 business days
  • Domestic express1-2 business days ($12 flat)
  • International standard7-14 business days
  • International express3-6 business days (calculated at checkout)
Track your order

Order tracking

Sign in and visit your Account page - every order shows status (pending, shipped, delivered). A tracking link is emailed when the carrier picks up your package.

View my orders
Returns

Returns

Email [email protected] within 30 days with your order ID. We send a prepaid label and refund to the original payment method within 3 business days of receiving the item.

  1. 1
    Tell us

    Contact us with your order number and the reason for the return.

  2. 2
    Send it back

    Pack the item in its original packaging. We arrange the pickup.

  3. 3
    Get refunded

    Your refund goes back to the original payment method after inspection.

Read the full refund policy

Still have a question?

Our team is happy to help with delivery, returns or anything about your order.

Contact support
Shipping & Returns - ZMB Commerce